Veröffentlichungen von Nikola Finze

The increasing use of technology in personal and professional environments has led to the development of an information technology (IT) identity, which describes the extent to which individuals view IT as integral to their sense of self. Further, technology paradoxes describe the contradictory nature of IT, which can lead to behavioral disengagement, causing significant disruptions in enterprise digitization. Thus, this study develops a theory-based model to explore the interplay between IT identity and technology paradoxes and their effects on behavioral disengagement. The findings reveal that IT identity mitigates the perception of technology paradoxes and impacts behavioral disengagement. We contribute to literature by quantifying and validating their effects and suggesting opportunities for future research. That way, practitioners can develop more effective strategies for promoting engagement and addressing disengagement among employees or users.

As digital technology continues to advance, organizations require more flexibility to meet the needs of their customers and remain competitive. To do so, many incumbent organizations fundamentally change their established structures and processes to implement scaled-agile organizations (SAO), emulating digital organizations and leveraging development speed and customer focus. However, when everything changes, there are significant effects on the employees’ identities. Thus, we explore how implementing an SAO affects employees’ professional role identities (PRI). The paper follows a case study approach analyzing two cases with 21 interviews, observational, and secondary data collected over a period of 18 months. We contribute to the literature by identifying three effects of an SAO implementation on PRI (threat, empowerment, and extension) and describing how individuals react based on the effect on their PRI. We inform practitioners on the overall SAO implementation process and consequences for professionals, offering a new perspective on organizational transformation challenges.

IT identity plays a significant role in individuals' IT adoption and use behaviors and can impact job satisfaction. However, other individual traits, like the digital mindset, previously showed to also affect the effects of the intertwining of IT and workplaces on job satisfaction. Therefore, we examine the role of a digital mindset in shaping IT and job identity and survey 167 employees. By analyzing the relationship between these concepts, the paper contributes to a better understanding of how identities are formed and how they affect job satisfaction in the digitally-enabled workplace. Our results demonstrate that IT identity’s effect on job satisfaction is fully mediated by job identity. We also reveal that a digital mindset moderates the relationship between IT and job identities. Further, we discuss the key challenges and opportunities associated with the adoption and use of IS in organizations and provide insights into the future directions of IS research. Overall, we contribute to the ongoing discourse on the role of IT identity and digital mindset in the workplace and provide valuable insights for researchers and practitioners.